Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to Pure Heart Cacao! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our website.

2. Products

We offer premium Organic Peruvian Cacao Drinking Chocolate and related products. All product descriptions, pricing, and availability are subject to change without notice. We make every effort to ensure that product images and descriptions are accurate, but we cannot guarantee that the color or appearance will be exactly as shown on your device.

3. Orders and Payments

By placing an order on our website, you are making an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in pricing, or suspicion of fraud.

Payments must be made at the time of purchase, and we accept [list accepted payment methods, e.g., credit cards, PayPal]. Prices include applicable taxes but do not include shipping fees, which will be added at checkout.

4. Shipping and Delivery

We aim to process and ship orders within 2 business days. Shipping costs are calculated at checkout based on your delivery location. Delivery times may vary depending on your location and external factors like weather, holidays, or carrier delays.

5. Returns and Refunds

We hope you're satisfied with your purchase. However, if you receive a damaged or defective product, please contact us within 10 days of receiving the order for a refund or exchange. Products returned for other reasons may not be eligible for a refund unless otherwise specified.

6. Privacy Policy

We are committed to protecting your privacy. Our [Privacy Policy] outlines how we collect, use, and protect your personal information when you use our website and make purchases. By using our site, you agree to our Privacy Policy.

7. Limitation of Liability

To the fullest extent permitted by law, Pure Heart Cacao is not responsible for any damages arising from the use of our website or products, including direct, indirect, incidental, or consequential damages. This includes but is not limited to product issues, website errors, and shipping delays.

8. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Please review this page regularly for any changes. Your continued use of the website after changes are made constitutes your acceptance of the updated terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of NSW Consumer Act. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in NSW.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us at: 

pureheartcacao@gmail.com

or

0415691501