Privacy Policy

Privacy Policy for Pure Heart Cacao

Effective Date: 4.2. Pure Heart Cacao, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect your data when you visit our website pureheartcacao.com.au.

By using our website, you consent to the data practices described in this policy.

We may collect the following types of information when you visit our website:

• Personal Information: When you make a purchase or subscribe to our newsletter, you may provide us with your name, email address, phone number, shipping address, payment details, and any other information necessary to process your order.
• Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data to improve the performance of our website and enhance user experience.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities, preferences, and interactions with our website. These help us optimize your experience, personalize content, and analyse website traffic.

We use the information we collect for various purposes, including:

• To process your orders and provide customer service.
• To communicate with you about your purchases, account updates, and promotional offers.
• To personalize your experience on our website and provide relevant content and product recommendations.
• To improve our website, products, and services through analytics and feedback.
• To prevent fraud and protect the security of our website and user data.
• To comply with legal requirements and enforce our terms and conditions.

We take the security of your personal information seriously and implement reasonable measures to protect it. These measures include encryption, secure socket layer (SSL) technology, and restricted access to sensitive data.

However, please note that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, delivering products, and providing customer support. These service providers are obligated to keep your information confidential and use it solely for the purposes of providing services to us.
• Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights or property, or respond to lawful requests from public authorities.

Depending on your location, you may have certain rights regarding the personal information we collect, including:

• Access: You may request access to the personal data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.
• Opt-Out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Your Contact Email].

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or privacy practices of third-party websites.

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Pure Heart Cacao
20 Collett Cc, Appin NSW 2560
pureheartcacao@gmail.com
0415691501